{"id":6451,"date":"2019-07-10T09:02:26","date_gmt":"2019-07-10T08:02:26","guid":{"rendered":"https:\/\/canterburypottery.com\/shop\/?page_id=6451"},"modified":"2026-02-12T16:25:55","modified_gmt":"2026-02-12T16:25:55","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/canterburypottery.com\/shop\/delivery-information\/","title":{"rendered":"Delivery information"},"content":{"rendered":"\n<h1>\n\t\t\tDelivery Information\t<\/h1>\n\t<p>&nbsp;<\/p>\n<p><strong>SHIPPING\u00a0<\/strong><\/p>\n<p>We deliver our pots throughout the UK &amp; Canada, and also Worldwide. We generally use <strong>EVRI\u00a0<\/strong>for parcels at \u00a37.50 rate, <strong>DPD<\/strong> for \u00a312 + \u00a317.50 rate and <strong>Parcel Force<\/strong> for the two higher rates.<\/p>\n<p>Due to the diversity of our products in size, shape and weight, we cannot offer a flat rate for delivery.\u00a0 The carriage is specific to each order.\u00a0 Upon checkout you will be able to choose the relevant shipping method.\u00a0 Our shipping charges are as follows:<\/p>\n<strong>UK but Excluding NI.<\/strong><br \/>\n0 &#8211; 1000g = \u00a37.50<br \/>\n1000 &#8211; 3000g = \u00a312.00<br \/>\n3000 &#8211; 6000g = \u00a317.50<br \/>\n6000 &#8211; 9000g = \u00a320.00\n<p>9001 &#8211; 12000g = \u00a324.50<\/p>\n<p>If items are needed <strong>urgently<\/strong> please contact us, so we can advise you of the options.<\/p>\n<p><strong>Europe in EU. We currently do not ship to all EU Countries. Please enquire.<\/strong><\/p>\n<strong>Europe Non EU. Customs Duty\u00a0<\/strong>may apply in\u00a0receiving country.<br \/>\nUp to 750g = \u00a319.50<br \/>\n750 &#8211; 2500g = \u00a325.50<br \/>\n2500 &#8211; 5000g = \u00a358.00<br \/>\n5000 &#8211; 7500g = \u00a368.00<br \/>\n7500 &#8211; 10000g = \u00a380.00\n<strong>Canada &amp; USA<\/strong><br \/>\nUp to 750g = \u00a329.50<br \/>\n750 &#8211; 1500g = \u00a339.50<br \/>\n1500 &#8211; 2250g = \u00a350.00<br \/>\n2250 &#8211; 3500g = \u00a360.00<br \/>\n3500 &#8211; 5000g = \u00a3110.00<br \/>\n5000 &#8211; 7500g = \u00a3145.00<br \/>\n7500 &#8211; 10000g = \u00a3175.00\n<p>Overseas consignments that have a total weight over 10 kilos P.O.A.<\/p>\n<p>The above weight categories correspond to the pottery weight only, but leave an allowance for the weight of packing materials.<\/p>\n<p><strong>PAYMENT<\/strong><\/p>\n<p>We accept Visa, Mastercard, Maestro, Solo, Delta and Switch.\u00a0 We regret that we cannot accept American Express or Diner&#8217;s Club. Posted order forms may be accompanied by a personal or business cheque made payable to &#8216;Richard Chapman&#8217;. Payment information may be given over the telephone, at the same time as placing a telephoned order. All on-line transactions are handled through PayPal.<\/p>\n<p><strong>RETURNS<\/strong><\/p>\n<p>In the unfortunate event that goods are broken in transit, we will re-despatch the order as soon as the item(s) are available from production. On occasion this may be as long as three weeks. Unwanted items may be returned for refund within 28 days but the postage and packing charge will <strong>not be<\/strong> refunded. This does not affect your statutory rights. To return items please call 01227 452608.<\/p>\n<strong>Overseas shipping<\/strong><br \/>\nIn the rare event that goods sent overseas arrive damaged, the damaged pots will be replaced free of charge but we ask that the client pays for the shipping again. If applicable <strong>Custom charges<\/strong> are not paid, the parcel will not be delivered and will be returned to UK. Refunds will apply to the product only, less any additional costs incurred for Custom&#8217;s handling and carriage.\n<strong>Insurance<\/strong><br \/>\nIt is not possible to reasonably insure pottery in transit. This is why Richard packs all the parcels himself because he is very experienced at it.\n\n","protected":false},"excerpt":{"rendered":"<p>Delivery Information &nbsp; SHIPPING\u00a0 We deliver our pots throughout the UK &amp; Canada, and also Worldwide. We generally use EVRI\u00a0for parcels at \u00a37.50 rate, DPD for \u00a312 + \u00a317.50 rate and Parcel Force for the two higher rates. Due to the diversity of our products in size, shape and weight, we cannot offer a flat&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6451","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/pages\/6451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/comments?post=6451"}],"version-history":[{"count":11,"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/pages\/6451\/revisions"}],"predecessor-version":[{"id":61941,"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/pages\/6451\/revisions\/61941"}],"wp:attachment":[{"href":"https:\/\/canterburypottery.com\/shop\/wp-json\/wp\/v2\/media?parent=6451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}