Delivery Information


We deliver our pots throughout the UK, Europe and also Worldwide. We generally use EVRI for parcels at £7.50 rate, DPD for £12 + £17.50 rate and Parcel Force for the two higher rates.

Due to the diversity of our products in size, shape and weight, we cannot offer a flat rate for delivery.  The carriage is specific to each order.  Upon checkout you will be able to choose the relevant shipping method.  Our shipping charges are as follows:

0 - 1000g = £7.50
1000 - 3000g = £12.00
3000 - 6000g = £17.50
6000 - 9000g = £20.00

9001 - 12000g = £24.50

If items are needed urgently please contact us, so we can advise you of the options.

Europe in EU. Customs Duty may apply in receiving country for value over €37

Up to 750g = £19.50
750 - 2500g = £25.50
2500 - 5000g = £50.00
5000 - 7500g = £65.00
7500 - 10000g = £75.00

Europe Non EU. Customs Duty may apply in receiving country.
Up to 750g = £19.50
750 - 2500g = £25.50
2500 - 5000g = £58.00
5000 - 7500g = £68.00
7500 - 10000g = £80.00

USA & Canada Customs Duty may apply in receiving country over $135.
Up to 750g = £29.50
750 - 1500g = £39.50
1500 - 2250g = £55.00
2250 - 3500g = £65.00
3500 - 5000g = £100.00
5000 - 7500g = £135.00
7500 - 10000g = £165.00

Overseas consignments that have a total weight over 10 kilos P.O.A.

The above weight categories correspond to the pottery weight only, but leave an allowance for the weight of packing materials.


We accept Visa, Mastercard, Maestro, Solo, Delta and Switch.  We regret that we cannot accept American Express or Diner’s Club. Posted order forms may be accompanied by a personal or business cheque made payable to ‘Richard Chapman’. Payment information may be given over the telephone, at the same time as placing a telephoned order. All on-line transactions are handled through PayPal.


In the unfortunate event that goods are broken in transit, we will re-despatch the order as soon as the item(s) are available from production. On occasion this may be as long as three weeks. Unwanted items may be returned for refund within 28 days but the postage and packing charge will not be refunded. This does not affect your statutory rights. To return items please call 01227 452608.

Overseas shipping
In the rare event that goods sent overseas arrive damaged, the damaged pots will be replaced free of charge but we ask that the client pays for the shipping again. If applicable Custom charges are not paid, the parcel will not be delivered and will be returned to UK. Refunds will apply to the product only, less any additional costs incurred for Custom's handling and carriage.

It is not possible to reasonably insure pottery in transit. This is why Richard packs all the parcels himself because he is very experienced at it.